Welcome to Step N Scroll Support.
Contact Support
If you need help, email us at: [email protected]
We usually respond within 24-48 hours
When contacting support, please include:
- A short description of the issue
- (Optional) Screenshots
Common Questions
1) Steps / Calories aren’t updating
Step N Scroll can use Apple Health / HealthKit to read steps and activity data.
Try this:
- Open Settings → Health → Data Access & Devices → Step N Scroll
- Make sure permissions are enabled
- Re-open the app and wait a few seconds
2) I can’t restrict apps
Step N Scroll uses Family Controls (Screen Time) to restrict selected apps.
Try this:
- Open the app and re-enable Screen Time / Family Controls permission
- Ensure Screen Time is enabled on your device (Settings → Screen Time)